The Port Authority has developed a "Service Scorecard" to evaluate bus-trolley routes and help management make fair decisions about ones to cut or eliminate.
Service is to be rated in three categories -- effectiveness, efficiency and equity -- with subcategories to be assigned points on a scale of 1 to 10. The points will be averaged and routes sorted from highest rank to lowest rank.
Here are the three categories and subcategories to be rated and ranked:
Effectiveness -- Serving the needs of the community. Subcategories are average daily ridership, ridership trends, transfer opportunities and utilization of park-n-ride facilities.
Efficiency -- Cost effectiveness. Subcategories are rides per trip, rides per vehicle hour and cost per rider.
Equity -- Fair and equitable distribution of service. Subcategories are Title VI coverage (nondiscrimination based on race, color and national origin), senior citizen riders, riders with disabilities and countywide coverage.
It's unfortunate that the Port Authority has waited until the crap is nearly about to hit the fan before truly assessing the services that they offer. This is an important tool to determine the quality of the services that they offer and also build support civically.
This kind of report should be put out annually.